Terms of service

Article 1 - Limitation of liability
The Seller cannot be held responsible towards third parties, in the event of indirect damage, special damage or incidents resulting from negligence, failure or clumsiness on the part of the Customer, or resulting from improper use by the Customer of one of the products offered for sale on the site https://www.lesjardinsdejaina.com.

The Seller's liability cannot be held liable for any inconvenience or damage inherent to the Internet network, in particular any disruption of the connection or any intrusion of a computer virus.

It should be noted that the Seller's liability is limited to the amount of the Customer's order.

Finally, the Seller and the Customer cannot be held responsible if the non-performance or the delay in the performance of any of their obligations, as described in the general conditions of sale results from a case of force. major, within article 1218 of the Civil Code.

Article 2 - Dispute and complaint
If the Customer has a question, a complaint or a need for information relating to the online sales conditions set up by the Seller, he can contact customer service by email at the following address: care@lesjardinsdejaina.com .

Article 3 - Applicable law - Dispute
These General Conditions of Sale and the operations resulting from them are governed and subject to French law.

All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning their validity, interpretation, execution, termination, consequences and consequences and which could not have been to be resolved between the seller and the customer will be submitted to the competent courts under the conditions of common law.

Article 4 - Vouchers - gift cards
The vouchers sent by the Seller in exchange for a return or purchased by the Customer can be used for 1 year on all the products offered on the site www.lesjardinsdejaina.com.

Gift vouchers purchased cannot give rise to a cash refund.

Article 5 - Promotional codes
Promotion codes only apply to non-discounted base prices. Promotional codes cannot be combined with each other or with vouchers. Promotional codes can be used once per Customer account unless otherwise instructed by the Seller. These codes are not refundable during an exchange.

Article 6 - pre-contractual information
The fact for a natural (or legal) person, of ordering on the website 'www.lesjardinsdejaina.com' implies full and complete acceptance and acceptance of these General Conditions of Sale and obligation to pay for the Products ordered, which is expressly recognized. by the Customer, who waives, in particular, to take advantage of any contradictory document, which would be unenforceable against the Seller.

Provisions relating to legal guarantees

Article L217-4 of the Consumer Code

The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.

Article L217-5 of the Consumer Code

- Be suitable for the use usually expected of a similar good and, if applicable: correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling

- Or have the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L217-12 of the Consumer Code

Action resulting from lack of conformity lapses two years after delivery of the goods.

Article L217-16 of the Consumer Code

When the buyer asks the seller, during the course of the commercial guarantee granted to him during the acquisition or repair of movable property, a repair covered by the guarantee, any period of immobilization of 'at least seven days is added to the duration of the guarantee which remained to run. This period runs from the buyer's request for intervention or the provision for repair of the property in question, if this provision is subsequent to the request for intervention.

Article 1641 of the Civil Code

The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer has not acquired it, or has not acquired it. would have given a lower price, if he had known them.

Article 1648 paragraph 1 of the Civil Code

The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.


VAT number: FR03883530511

Siren: 883 530 511

Siret: 883 530 511 00012

APE: 4775Z